See every case at a glance

Dental Lab Case ManagementOne Scan per Step

Stop asking the bench where things are. SimpleLabOS puts every case on a production board with a column per step—and a technician moves a case forward by scanning its label, not by finding a computer and updating a row.

Dental lab case tracking software records every case from case entry to delivery and shows where it is on one shared board. SimpleLabOS has two views of the same cases: a status board — Inbox, In Production, Quality Check, Ready to Ship, Shipped, with On Hold and an optional At Doctor (try-in) status — and a production board with a column for every step of your own workflow, where scanning the case's barcode marks the current step done and starts the next one.

A column per workflow step
Scan to advance a step
Monthly units by doctor

Your Workflow, Column by Column

The status board runs Inbox → In Production → Quality Check → Ready to Ship → Shipped. The production board splits In Production into the steps your lab actually works.

Inbox
In Production
Quality Check
Ready to Ship
Shipped

On Hold is always available, and a lab that works in stages can switch on an At Doctor (try-in) status as well.

Tracking Features Built for Labs

Everything you need to know where every case is, every time.

A Production Board Built From Your Steps

Define the steps your lab actually works — model, design, mill, sinter, finish — and the production board gives each one its own column, plus a Ready for QC column and a Needs Review column for anything that does not fit.

One Scan Finishes a Step

Scan the case's barcode label and the current step is marked done and the next one starts, in one move. After the last step, the case goes to Quality Check on its own.

Barcode Labels and Scan to Search

Print a Code 128 label for the case and stick it on the pan. Scanning anywhere in the app finds that one case by its exact case number — it never guesses at a partial match or opens the wrong case.

Due Dates and Rush Cases

Every card carries its due date, and a rush case is marked as one. The board sorts so the work that is due first is what you see first.

Pan Number on the Case and the Ticket

Record the pan the case is sitting in and the pan number shows on the case itself, and prints on the internal work ticket that goes to the bench with the job — pan colour alongside it.

Monthly Units, by Doctor

See how many units you received and how many you completed in a month, broken out by doctor, on screen or downloaded as a CSV for your own spreadsheet.

Does This Sound Familiar?

Where is that crown case? The office is on the phone and nobody can find it.

Nobody realised the case was due today until the office called about it.

The paper log is impossible to search, so finding an old case takes twenty minutes.

Nobody can say how many units actually went out last month without counting invoices.

A shared board, a barcode on the pan, and a units report answer all four.

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Dental Lab Case Management: Common Questions

What is dental lab case management software?

Software that keeps every lab case in one record from the moment it arrives to the day it ships: the doctor and patient, what is being made, tooth numbers, shade and material, scan files, the due date, where the case is in production, and the conversation with the office. SimpleLabOS puts all of that on a shared board the whole lab works from.

What is the difference between case tracking and case management?

Tracking answers where a case is and when it is due. Case management covers the whole job around it: taking the case in, the files and prescription, messages with the doctor, quality check, shipping and the invoice. In SimpleLabOS they are the same case record, so the board, the doctor portal and billing never disagree.

How do cases get into SimpleLabOS?

Your team enters them, or doctors submit them online through the doctor portal. On the Standard plan and above, cases can also be created from email, including notifications from 3Shape Communicate and Medit Link, whose case details are read automatically.

Can doctors check case status themselves?

Yes. Doctors with a portal login see their own cases and each case's status, and can message the lab on the case, which cuts down the "where is my case" calls.

Is case management included in every plan?

Yes. The status board, production board, barcode labels, doctor portal and units report are part of every plan, starting at 29/month with a free 14-day trial.

Never Lose Track of a Case Again

Put every case on a board the whole lab can see, and let the bench move the work forward with a scan. Start your free 14-day trial.

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