Connect your lab's DS Core account once. Each order a practice sends you in DS Core arrives in SimpleLabOS as a case with the prescription and scans attached. As the case moves through production, SimpleLabOS updates the order in DS Core, and adds your tracking number when it ships.
Yes. SimpleLabOS connects to DS Core through Dentsply Sirona's official lab API. A lab owner or manager signs in to the lab's DS Core account under Settings → Integrations → Scanners. New DS Core orders then arrive as cases, usually within a minute, with teeth, restorations, material, shade, due date and STL scans. When the lab starts, finishes and ships the case, the order status in DS Core follows.
Available on every SimpleLabOS plan, for DS Core lab accounts in these regions: United States, Europe, Canada, Australia, Japan, Brazil, Korea and India. There is no extra fee from SimpleLabOS for the connection.
Taken from the mapping code that runs in production, field by field.
| Field | Status | How it works |
|---|---|---|
| Doctor | Filled in automatically | Matched to an existing doctor by the ordering dentist's email (or billing email). If there is no match, a new doctor is created so the order is never lost. |
| Patient name | Filled in automatically | First and last name as entered on the DS Core order. |
| Due date | Filled in automatically | From the order's due date, in your lab's time zone. |
| Teeth | Filled in automatically | Tooth numbers arrive in Universal numbering (converted from FDI when an order carries only FDI numbers). |
| Restoration per tooth | Filled in automatically | Final and temporary restorations and custom abutments each become a line on the case. |
| Dentures | Filled in automatically | Full, copy and partial dentures and partial frameworks arrive as a removable case. |
| Material and shade | Filled in automatically | Taken from the order, with the shade guide when one is given. |
| Service type | Filled in automatically | Design only, manufacturing only or Primeprint orders are labelled in the case notes. |
| Practice's note | Filled in automatically | The note written when the order was placed, and the DS Core order number, are copied into the case notes. |
| Other items | Needs a quick check | Night guards, models and aligners have no restoration type, so they are listed in the case notes for you to price. |
| Scan files | Filled in automatically | STL scans for each jaw are stored on the case and open in the built-in 3D viewer. Very large files, such as a CBCT study over 80 MB, stay in DS Core and you get a notification to download them there. |
DS Core lets a lab move an order forward step by step. SimpleLabOS does that for you as the case moves on your board.
When the case moves into production or QC, the order moves to In Manufacturing in DS Core.
When the case is ready, the order moves to Manufactured.
When the case ships, the order moves to Shipped. If the case has a tracking number at that point, it is added to the order as a comment.
Status only moves forward. If the practice cancels the order in DS Core, SimpleLabOS stops updating it, and your team gets a notification on the case.
Lab owners and managers can see the Scanners section.
Choose the region in your DS Core web address (for example, r1.dscore.com is the United States). Then sign in with the DS Core lab account practices send orders to, and approve access.
New orders start arriving as cases. Orders created after you connect are imported, plus any order from the last 30 days that is still waiting for you to accept it.
Practices must have your lab set up as a lab in DS Core. The connection works with the lab account they send orders to.
Scans come from DS Core into SimpleLabOS. Finished designs are not sent back to DS Core.
For orders that are design only, DS Core shows In Design until the case ships, because there are no manufacturing steps to report.
If your plan's case limit for the month is reached, the order is not imported and you get a notification to upgrade or add it by hand.
SimpleLabOS also connects directly to Medit Link.
SimpleLabOS has no direct connection to iTero or 3Shape; for those, cases are created from the scanner notification emails.
Yes. SimpleLabOS connects directly to DS Core through Dentsply Sirona's official lab API. Orders arrive as cases with the prescription and scans, and the order status in DS Core is updated as the case moves through production and ships.
Every plan, including Starter, and during the free trial. There is no extra fee from SimpleLabOS for the connection.
Yes. DS Core keeps lab accounts in regional data centers, and SimpleLabOS works with these: United States, Europe, Canada, Australia, Japan, Brazil, Korea and India. When you connect, you choose the region your DS Core account is in.
DS Core notifies SimpleLabOS when an order is created, so it usually appears within a minute. A background check every 10 minutes catches anything that was missed.
Yes. When you mark the case shipped, the DS Core order moves to Shipped, and if the case has a tracking number, it is added to the order as a comment.
Connect DS Core on day one of your trial and keep your practices up to date without extra clicks.