A visual walkthrough of the case journey — how an order lands in SimpleLabOS, moves through your workflow, and ends in a paid invoice.
Dental lab workflow software moves a case through four steps: case entry, production tracking, files and doctor communication, and invoicing. In SimpleLabOS a case starts from a scanner notification email that lands in Scanner Inbox (Email Imports) for one-click review (3Shape, Medit, iTero), a doctor-portal Rx, or a secure upload link; it moves across the board from Inbox to Shipped; STL/PLY/OBJ files open in a built-in 3D viewer and every case carries a message thread; and the delivered case becomes an invoice priced from your own price list, payable online via Stripe and exportable to QuickBooks (.iif) or Xero (CSV).
A full walkthrough of one case from order to payment, recorded in the real product.
An illustrated walkthrough of how a case moves through SimpleLabOS from case entry to payment.
Scanner notification emails land in Scanner Inbox with everything we could read already filled in, and one click turns that row into a case card. A Medit Link order brings the patient and the tooth numbers; a 3Shape Communicate notice brings the practice, the doctor and a link to the case. Doctors can also submit directly through the doctor portal with a full Rx form (tooth chart, material, shade, file upload), or upload files via QR code or a secure link.
Every case moves through Inbox → Production → QC → Ready → Shipped on a kanban board the whole team can see. No more asking one person where a case is.
Files (STL, PLY, OBJ, photos, PDFs) live on the case with a built-in 3D viewer, plus notes, status history, and a per-case message thread with the doctor. Doctors get automatic emails when a case is ready or ships.
Invoices generate straight from the case. Doctors pay online through a secure no-login payment link — card or ACH, powered by Stripe.
However the order comes in, it lands in SimpleLabOS — from the doctor portal as a finished case card, from a scanner email as a row you turn into one in a click.
Forward the notification email your scanner platform already sends. It lands in Scanner Inbox with whatever could be read out of it, and one click makes the case.
Doctors submit directly through the doctor portal using a full Rx form — tooth chart, material, shade, and file upload.
Scan a case QR code or open a secure link to upload files straight from a phone — no account required.
Questions about shade, fit, or a remake stay attached to the case — a per-case message thread keeps the lab and doctor talking in the same place the work lives.
When a case is marked Ready or Shipped, the doctor's office gets an automatic email — no one on your team has to remember to pick up the phone.
Create the invoice straight from the case — pricing fills in from your price list. Doctors pay online through a secure no-login payment link — card or ACH, powered by Stripe — straight from their inbox.
Start Your Free TrialEvery step above — case entry, tracking, files and messaging, invoicing — is live today. Start your free 14-day trial and try it on your own cases.