A visual walkthrough of the case journey — how an order lands in SimpleLabOS, moves through your workflow, and ends in a paid invoice.
Dental lab workflow software moves a case through four steps: intake, production tracking, files and doctor communication, and invoicing. In SimpleLabOS a case is created from a scanner notification email (iTero, 3Shape, Medit), a doctor-portal Rx, or a secure upload link; it moves across the board from Inbox to Shipped; STL/PLY/OBJ files open in a built-in 3D viewer and every case carries a message thread; and the delivered case becomes an invoice priced from your own price list, payable online via Stripe and exportable to QuickBooks (.iif) or Xero (CSV).
A full walkthrough of one case from order to payment, recorded in the real product.
An illustrated walkthrough of how a case moves through SimpleLabOS from intake to payment.
Scanner notification emails from iTero, 3Shape, Medit, and most major scanners are parsed into case cards automatically — no manual data entry. Doctors can also submit directly through the doctor portal with a full Rx form (tooth chart, material, shade, file upload), or upload files via QR code or a secure link.
Every case moves through Inbox → Production → QC → Ready → Shipped on a kanban board the whole team can see. No more asking one person where a case is.
Files (STL, PLY, OBJ, photos, PDFs) live on the case with a built-in 3D viewer, plus notes, status history, and a per-case message thread with the doctor. Doctors get automatic emails when a case is ready or ships.
Invoices generate straight from the case. Doctors pay online through a secure no-login payment link — card or ACH, powered by Stripe.
However the order comes in, it lands in SimpleLabOS as a case card — ready to work.
iTero, 3Shape, Medit, and most major scanner notification emails are parsed automatically into a new case card.
Doctors submit directly through the doctor portal using a full Rx form — tooth chart, material, shade, and file upload.
Scan a case QR code or open a secure link to upload files straight from a phone — no account required.
Questions about shade, fit, or a remake stay attached to the case — a per-case message thread keeps the lab and doctor talking in the same place the work lives.
When a case is marked Ready or Shipped, the doctor's office gets an automatic email — no one on your team has to remember to pick up the phone.
Create the invoice straight from the case — pricing fills in from your price list. Doctors pay online through a secure no-login payment link — card or ACH, powered by Stripe — straight from their inbox.
Start Your Free TrialEvery step above — intake, tracking, files and messaging, invoicing — is live today. Start your free 14-day trial and try it on your own cases.